01.How long until I get my designs?
Maximum 3 days. Other Service provider will make you pay more to “rush” you order, but at Logo Mekars, we’ll always deliver your initial concepts in just three business days.
02.In what file formats will I get my design?
We want you to be able to actually use your designs, so we’ll give you your design files in everything you need, including…
- Raw Vector (EPS)
- HQ PNG
- HQ JPG
you need it in another format not listed above, we’re glad to help. Just ask.
03.How do revisions work?
We’ll start off by giving you multiple unique design concepts. Keep in mind that the design process is highly iterative and collaborative, so we send you the initial designs, we’ll ask for your feedback to make the designs even better.
Usually, our clients ask us to tweak colors, fonts and layout. Sometimes, they even ask us to combine the top half of one concept with the bottom half of another.
Whatever the revision, big or small, we’ll continue to revise your design until it’s absolutely perfect and as creative as you want.
04.Who owns the copyright for my final designs?
Once you are provided the Source files you are the one who owns the copyrights of your designs.
01.Do you guys do logo contests?
Absolutely not. We have a community of designers, which have an average of 10+ years experience in logo design , mascot design and branding design for small businesses to large one’s.
We assign projects based on that individual creative designer’s expertise. For instance, one designer might be really good at sports mascots whereas another is really good at making unique floral logos. Our Project Managers are experts at making sure to pick the right designer for the right job.
02.Does every project come with a Project Manager?
Yes. Every single design package we offer comes with a dedicated project manager, a real, live, human who is friendly, and is an expert in all things design. We don’t do phone trees here at Logo Mekars, and your Project Manager will be your primary point of contact for any question, big or small.
03.What is your view on spec work?
At Logo Makers, we are 100% against spec, or speculative, work. We believe it is unethical to ask designers to submit work in mere hopes of getting paid. That’s why all of our designers at Logo Mekars receive a fair wage for work they submit.
04.Where are you located?
We are based in an Indian Historic State Named Gujarat.
05.Do you guys just offshore/outsource the design?
While our creative designers are technically freelancers, each one is hand-vetted by our Creative Director. Each of our designer applicants goes through a rigorous interview and on-boarding process, and only the best applicants (top 5%) are invited to join our unique community.
01.How does the Satisfaction Guarantee work?
It’s simple. We guarantee you’ll love your designs or we’ll make it right. It you’re still not happy, we’ll give you a refund.
Just let us know you’d like a refund before we start the revision process and we’ll process it back to your credit card or PayPal account.
02.Does your guarantee apply on everything, or just logos?
Everything. Our satisfaction guarantee applies to everything you design & Develop with us.
01.Is my information secure?
Yes. We use internet-standard security measures to make sure your information is secure while browsing our site and during checkout.
Simply put, we don’t share or sell your information to a third party without your explicit permission. In other words, we wouldn’t do anything that you wouldn’t do.
01.What is business card?
Business card should convey the overall image of your business and also identifying a person in connection with his or her business, given to a client, potential customer, etc.
02.Which File Formats Do I Receive in Source files?
HQ Jpg, Png, Ai, Eps, Pdf will be included in this, Leave us a message If you need any other Format.
03.Is This Print Ready? Bleed Included? Size?
Yes the files you received include bleed area. The card Trim size is 3.5*2 Inches & .0.25 Inch Bleed Area All Around The a card for print purposed. Those settings can be changed as you need. 300 DPI High Resolution Images. CMYK Color Mode.
04.Can I Purchase Source Files For Basic Package
Yes Sure You Can. Once You Placed the Order you will get an Option to Pick Source Files.
05. Is this 2 Sided?
Yes. Business Card Designs in all the packages are double sided.
06. Do you Design Stationary Packages?
Yes I do. You can order them as extras too after you picked your package. Inbox me with your requirements for custom offers.